Ellie Coastal operates worldwide and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit Ellie Coastal, we may collect the following types of personal information:

  • Personal Information You Provide:
    • Name
    • Shipping Address
    • Phone Number
    • Email Address
  • Order Information:
    • Products purchased
    • Delivery preferences
    • Cash on Delivery confirmation details
  • Device Information:
    • IP address
    • Browser type
    • Time zone
    • Pages you view on our site

2. How We Use Your Information

We use the personal information we collect to:

  • Process and fulfill your orders
  • Confirm deliveries via our Cash on Delivery service
  • Communicate with you about your order or inquiries
  • Improve and optimize your experience on our website
  • Send you occasional updates or promotional information (if you opt-in)

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.
We may share your information with trusted third parties only when necessary to:

  • Fulfill your delivery (courier and shipping partners)
  • Comply with legal obligations
  • Protect our rights and prevent fraud

4. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information and ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
Please note, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve user experience
  • Analyze website traffic
  • Customize content
    By using our site, you agree to our use of cookies.

6. Your Rights & Opt-Out Instructions

You have the right to:

  • Access the personal information we hold about you
  • Request that we correct or delete your information
  • Opt-out of receiving promotional emails at any time

To Opt-Out

If you no longer wish to receive communications from us or want your data removed, please contact us at:
📧 [email protected]
Include “Opt-Out Request” in the subject line and provide your name and contact details for verification.

7. Retention of Information

We retain your personal information only as long as necessary to provide our services, fulfill your orders, and comply with applicable laws.

8. Minors

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
The latest version will always be available on our website.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at:
📧 [email protected]